Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Free standard shipping is available on orders over $100.
In-Store Pickup Local pickup is available at our Houston Rice Village location. You'll receive a notification when your order is ready.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.
Shipping Restrictions We currently ship within the United States. We do not ship to P.O. boxes or APO/FPO addresses at this time.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at ParkerJoeLLC@gmail.com within 7 days of the expected delivery date. We'll work quickly to make it right.
Questions? Reach out to us at ParkerJoeLLC@gmail.com.